Paisa Wapsi

Refund Policy

Last updated: May 7, 2025

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

1. 30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee on all digital products purchased through our website. If you are not satisfied with your purchase for any reason, you may request a full refund within 30 days of the order completion date.

To request a refund, please contact Paddle directly at paddle.net or reach us at [email protected].

2. How Refunds Are Processed

Since Paddle.com is the Merchant of Record for all transactions, all refund requests are handled by Paddle's customer support team. Paddle processes refunds on a case-by-case basis.

Refunds are typically returned to the original payment method within 5–10 business days, depending on your card issuer or bank.

3. Eligible Reasons for a Refund

Refunds may be granted in the following situations:

• You did not receive the product due to a technical or delivery issue
• The product is significantly different from its description
• A duplicate charge occurred
• You are not satisfied with the product within 30 days of purchase

4. Non-Refundable Situations

Refunds will not be issued in the following cases:

• The refund request is made more than 30 days after the purchase date
• Evidence of refund abuse or fraudulent activity is detected
• The product has been fully downloaded and used without any reported issue within the 30-day window

5. Digital Content Notice

By downloading or accessing your digital product, you acknowledge that the content has been delivered. You still retain the right to request a refund within 30 days under our money-back guarantee.

6. Chargebacks

We kindly ask that you contact Paddle at paddle.net or us at [email protected] before initiating a chargeback with your bank. Most issues can be resolved quickly without a dispute.

7. Contact

For refund requests or questions about this policy, please contact:

• Paddle support: paddle.net
• FOP Afinogenov: [email protected]